Abiding Home Care PEACE

OFMINDGUARANTEE 1) WearePart of AHI Group– Nationwide Organization of 300+ HomeCare Agencies. “We have 350+ locations nationwide and we just opened an office in this area recently.” 2) WeareBonded–soif anything gets accidentally broken while one of our employees is in your home then it will get paid for by our policy– so you don’t have to worry about that type of thing. 3) WeareInsured– Wehave liability and workers compensation insurance of $3,000,000– so if a caregiver ever got hurt while working in your home we would pay for their medical bills and that wouldn’t be something you would be responsible for– so you don’t have to worry about that ever happening. We are ready for the unexpected! 4) WeareLicensed in Our State– Not all home care agencies are licensed. So you know we are a legitimate organization. 5) Wedon’t use Sub-Contractors– all of our caregivers are employees of our company so we have full control and oversight over them. 6) Safety is #1!– All our caregivers wear FDA approved KN95 Masks, surgical gloves, use hand sanitizer/soap and water, and use proper sanitizing materials to clean regularly used surfaces in the home. All our caregivers are required to check their own temperature before each shift starts and can check our clients temperature if they are feeling “sluggish” or “light headed” to help identify early onset of flu or CoVID symptoms so that medical professionals can get involved right away. Our caregivers also provide balanced and quality meals that are high in Vitamin D (milk, egg yolks, fish, etc.) and can encourage our clients to go into their yard to get sunshine– to improve their Vitamin D absorption. 7) Socialization– Socializing is extremely hard when living in a facility due to CoVID19 restrictions. Our clients are not stuck in their bedroom all day with little to no socialization with anyone. Depression can have the same effect on the human body as smoking 20 cigarettes per day. Our caregivers engage our clients with mentally and physically engaging activities each shift. 8) Wehaveaminimumof4hrsadayand16hoursaweek–tohelp ensure that our clients get the same caregiver coming to their homeeach day. 9) WeBackground Check and Drug Check all of our employees. We use a detailed background checking system that checks more than most background check systems– to help us ensure that we hire only the best and safest caregivers out there. 10) WeareamemberoftheHomeCareAssociation of America which ensures that its members are legitimate organizations and screened. 11) WehaveCertified Senior Care Managers / and RNs that perform in homeassessments and manage our caregivers– to help create a personalized plan of care and to help ensure that appropriate care is being provided. 12) Our Caregivers will login to work on an app on their phone which via GPS positioning knows they are at your home- and they cannot login otherwise. This ensures accurate time keeping of their hours of service and accurate billing. 13) Flexible Care Services Contract- Our Clients can cancel services anytime but we ask for 24hrs notice for the caregiver sake– so they don’t show up to work at your house unnecessarily. 14) Wearefall prevention specialists– to help ensure your home is free from things that pose a risk of falling. 15) Our Rates– Our pricing sheet. 16) Hours of Care– We recommend24hours of care initially after surgery to ensure that if you need help at night that help is available and you won't fall and end up back in the facility. We can then downgrade from there as time goes on. Our goal when we bring our client’s home is to help them stay home and not go back to the hospital/facility. How does that sound? 17) Caregivers Trained By Client’s Physical Therapist before the client discharge. 18) Wewill find the best companion possible for you. Please give the caregiver 3-5 days so that you both have chance to get to know each other. We don’t get engaged on the first date– they need some time to get to know the other person. 19) Doyouhaveanyquestions for me to this point? Please Call at: 949-838-4620

Proposal for Home Care Service Abiding Home Care provides service for the entire Orange County area. Abiding Home Care is staffed with caring, dedicated individuals who pledge a 100% commitment to provide excellent service to you and your loved ones. We look forward to working with you. 949-876-5266 Mitra Felfeli mitra@abidinghc.com Abiding Home Care can provide the right level of care: Plan of Care Considerations As a licensed, insured, and bonded agency, Abiding Home Care will provide the appropriate level of care and experience as required by the client. All our caregivers are trained by local experts and by the owners of our company, who are Physical Therapists. Our caregivers are TB tested, criminal fingerprint background checked, drug tested, motor vehicle report and reference checked. We keep driver’s license, auto insurance and other credentials up to date and on file. Due to our extensive training program, our caregivers can assist with all activities of daily living. Our caregivers are experienced and trained in providing the level care of care needed for your loved one. We have caregivers who have completed a Certified Nursing Program, Medical Assistant Program, Senior Care Aide Program, or other educational courses. Abiding Home Care can provide the right kind of service: Hourly- Services are provided on an hourly basis, overnight and weekend. Live-In- A caregiver who provides continuous service for a 24-hour period allowing for 8 hours of sleep and three breaks of one hour each per 24 hours of service. Generally, a week of service will be provided by two caregivers. 24 Hour Hourly- Care that requires the caregiver to be alert and awake for 24 hours. This service provides two caregivers in back-to-back shifts of 12 hours. What determines the Cost of Abiding Home Care Services? Frequency- The number of days in a week a caregiver is scheduled for services. Consistency- A regular on-going schedule that rarely if ever changes from week to week. Services can vary on a week-to-week basis. Length- Services can be long term or used for short periods of time during transitional periods. Level- The expertise of services required and the type of care that is provided. Important Questions to ask any Agency you are considering… Is the agency owned by a licensed person? Yes, Abiding Home Care is owned by licensed CSCM, and we have nurses on staff. What are the qualifications of the people who train your caregivers? Our caregivers are trained in person by our owners, Licensed Physical Therapists. Our caregivers are also trained by Fall Prevention Clinics of America® and local Hospice and Dementia Communication Specialist partners. How are your caregivers supervised? We use the latest technology “Telephony” to supervise our caregiver’s arrival and departure times. This technology notifies the managerial staff within 10 minutes of the caregivers scheduled start time if they have not called in. We also provide on-site supervision and ongoing use of the latest technology to ask about our online Family portal including access to Tasks, Schedule, family room and invoices. The technology reminds caregivers of the schedule daily. Proposal of Care Hourly: Starts at $37/depends on the services needed 24 Hour Live-In: $ 500/ Day Rise and Shine/Tuck-In Visit: $120/visit Who answers the phone after hours if we have an emergency? Abiding Home Care managerial staff will answer your call 24 hours a day, 7 days a week. We feel it’s important to always have a competent staff member available. Do I have to commit to a minimum number of hours of service? We require a 4-hour minimum to maintain caregiver quality and consistency. We make an effort to be flexible with your needs and offer an array of options. Can I cancel my service at any time and is there a contract? Yes, we have a 24-hour contract approved by IDPH which requires 24-hour notice to either cancel a shift or services all together. We do understand that emergency situations arise. Is there a deposit? Yes, a refundable deposit equal to one-half months of service is made at the time service is established. When the service is discontinued, the deposit will be applied to any remaining balance for services rendered. Is the Agency licensed? Yes, Abiding Home Care is licensed by the California Department of Public Health. We are also bonded and insured. All our caregivers are employees of Abiding Home Care, whereby we assume liability for salaries, workman’s compensation, and all staffing concerns. Can I change my service or schedule? Yes, we are flexible and can adapt to your needs as they change. Major changes may require a reevaluation of the service plan. What kind of duties can be performed? Our caregivers provide assistance with Activities of Daily Living. Duties can include but are not limited to bathing, dressing, grooming, medication reminders, meal preparation, laundry, housekeeping, companionship, transportation, and exercises. What if we need Hospice or dementia care? Our caregivers are trained by local experts in dementia and Hospice. Need 24-hour care for safety, having trouble sleeping? Bed baths, skin care and bed sore protocols are available What if my caregiver is not a good fit for me? Your comfort is our first priority. We follow up with you and your loved one frequently. If you are not completely comfortable with your caregiver, we will work to find a perfect fit. Do you accept VA (Veterans benefits) and LTC (Long Term Care Insurance)? Yes, we are a contracted VA provider for the Aide & Attendance, Homemaker, spinal cord, and respite programs. We accept ALL LTC insurance!! Can you provide care in a hospital, nursing home, assisted living facility? Yes! We can provide care anywhere you live. Abiding Home Care is a member of California HOME CARE ASSOCIATION Abiding Home Care is part of AHI Group, Inc – a nationwide organization of independently owned home care agencies. Call us at 949-876-5266 to schedule your FREE Fall Prevention Screen and Home Safety Evaluation! Read More ...